USCRI: U.S. Committee for Refugees and Immigrants

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POSITION:   Case Aide

SALARY:      Commensurate with experience.

STATUS:      On-Call, Non-Exempt.

U.S. Committee for Refugees and Immigrants (USCRI), a nongovernmental, not-for-profit national organization dedicated to addressing the needs and rights of refugees and immigrants, seeks an On-Call Case Aide for its Des Moines field office.  This field office operates as a refugee resettlement program and employment program for refugees, asylees and victims of trafficking, and community education programs.


The position of Case Aide is responsible for arranging housing, healthcare, social services, service provider and interpretation for refugees and Immigrants. Additionally, the Case Aide has the responsibility of maintaining case files, submitting written reports as required, providing cross-cultural information, orienting refugee and immigrant families to their new community, and ensuring a smooth process of resettlement.


Excellent interpersonal skills, bilingual English, Burmese or Nepali.  Language requirement may be substituted for previous resettlement experience.  The candidate must have valid Driver’s License, insurance, clean driving record and personal transportation.  Prior experience with social services provision, employment services or refugee resettlement is preferred and the candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.


• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.


U.S. Committee for Refugees and Immigrants – Des Moines Field Office
100 East Euclid Avenue Ste. 105
Des Moines, IA 50313


Please submit via email a resume that includes salary history with a cover letter describing your interest and qualifications to Human Resources at with your name and the position in the subject line.  Qualified applicants will be contacted for an employment interview. References will be required at time of interview.

No telephone calls please.

Position will remain open until filled.

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.


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